A Sample of Training Workshops

At Titan, we pride ourselves in delivering high impact training that not only introduces your employees to relevant information that improves performance and productivity, but also gives you the tools, techniques and action plans to take back to work and apply on a daily basis.  (For CPA's, all courses are eligible for CPE credits.)

Building a Common Sense Organization That Produces Sustainable, Long Term Results - This is the workshop that is based on Derrick's upcoming book entitled, "Building Common Sense Organizations."

This comprehensive workshops discusses all the key components needed in a successful organization.  It discusses at great length the proper sequencing of the components (e.g. the "what" before the "how") to ensure success. 

This is a great workshop if you are looking for a comprehensive blueprint on how to start and grow a business as well as an evaluation tool for an existing business that wants to assess it's strengths and weaknesses.  Either way, you will leave this session with plan to start or transform your organization.  Components that are assessed include:

Leadership MVV's (Mission, Values & Vision) Strategy Core Processes Organizational Design Key Performance Measures Culture

People Training & Development Process Improvement Innovation Initiatives Change Performance

Organizational Design for Success -  How you design your organization to align with the company’s vision and strategy is just as import as the vision and strategy itself.  Well designed organizations achieve more in less time with fewer resources then poorly designed organizations.  In this course you will learn:

•       What makes typical organizational designs ineffective

•       Why leadership is so critical to the design process

•       Why vision, mission, core values and strategies must come before design or redesign

•       Why processes are more important than functions or departments

•       Clearly define roles and responsibilities independent of current staff

•       How effectively implementing span of control is critical to leveraging organizational talent

•       Applying the 20/60/20 rule to organizational change and development

Creating a Culture of High Performance – Peter Drucker once said, “Culture eats strategy for breakfast,”  meaning the best laid plans and strategies will fail if the company culture does not support the effort.  Most organizational leadership manages culture off the side of their desk instead of as a critical strategic initiative.  Leadership at highly successful companies spends significant amounts of time creating, cultivating, managing and preserving its culture.  In many cases, culture is their key competitive advantage.  In this course you will learn:

•       What types of cultural issues can hinder or even destroy an organization

•       The key characteristics of high performing cultures

•       Developing a current state assessment of your organization

•       Determining a desired future state

•       Understanding the gaps between the current and future state

•       Developing a road map for future state

•       Creating action plans to implement the road map

Core Skills for New Managers – Employees are typically promoted into management positions based on their excellent technical skills shown in their previous positions.  The skills needed to manage people, process and activities are much different from core technical skills.  The course helps new managers understand what skills are needed to be an effective manager.  New managers will learn how to:

•       Set expectations for employees they will be managing

•       Be cognizant of your management style and what might need to change in order to be more effective

•       Understand other’s personal and communication style and what they respond to positively and negatively

•       Have different communication styles with different employees while being fair

•       Deal with conflict

•       Build effective teams

•       Conduct interviews with potential candidates

•       Manage your manager

•       How to evaluate employees and deliver performance reviews

Leadership Skills for Today's Economy – Being a good manager is about “doing things right” while being an effective leader is about “doing the right things.”  This course discusses the skill sets of highly effective leaders which include:

•      Visioning •      Passion •      Planning •      Communication •      Integrity •      Organization building •      Relationship building

•      Talent Evaluation •      Teamwork •      Persuasion •      Decisiveness •      Will •      Humility •       Empowerment

In addition, this course will cover several different models on the journey from employee to leader and what needs to occur in each step.

Strategic Cost Reduction That Delivers Long Term, Sustainable Results – The recent economic crisis has caused major reductions in spending in most organizations.   A significant number of these organizations use the “slash and burn” technique of across the board cuts where nothing is spared.  If done poorly, this approach can cripple the organization’s ability to succeed in the future of even cause it to go out of business. 

Strategic cost reduction aims to effectively reduce costs without jeopardizing customer relationships, competitive advantages or employee morale.  In this course, you will learn how to:

•       Establish clear vision and properly aligned strategic objectives

•       Take an enterprise view of the organization and it’s interdependencies

•       Challenge everything –no sacred cows –the status quo is not an option

•       Evaluate and prioritize the organization’s ability to realistically execute

•       Perform a thorough analysis of existing cost structure

•       Identify and reduce waste and inefficiencies in operations

•       Rethink current operational models

•       Align limited resources to strategic and operational value-add processes

•       Assess and convey understanding for true drivers of cost and value

•       Assess expenditures –determine if strategic or not, and if required or discretionary

•       Review existing spans of control

•       Identify and prioritize opportunities

•       Create executable implementation plan with identified quick-wins, medium, long-term initiatives

•       Develop and nurture an environment of cost management and value based spending

 

Benefits to the methodology are:

 

•       Short-term cost savings that align with long term strategy •       Reduction in complexity and cost •       Long-term, sustainable cost savings •       Significant cost reductions unrelated to FTE’s

•       Elimination of redundancies •       Sustainable increase in operational efficiency •       Builds credibility with employees and customers that resources are used efficiently and effectively

 

IN-Sultant Nation: Creating an Army of IN-ternal Consultants to Achieve Long Term Success – Organizations often hire outside management consultants to evaluate and solve business problems.  We believe organizations already have the ability to solve these problems from within but existing leadership, the organizational structure and the culture do not allow this to happen.  What if this changed?  In this course, you will learn:

•       Why organizations fail to fully leverage their biggest asset, their people.

•       What key components need to be in place in order to create your "in-sultant" army

•       What core skills are needed for the army to develop

•       How to develop process and initiative management skills

•       How the daily work environment needs to change in order to achieve results

•       How to ingrain learning and growth into the culture

•       How to become a results based organization

Essentials of Team Building – Working effectively with co-workers and solving problems in teams is can create a significant competitive advantage.  Team building is not easy and it takes a significant amount of work to become effective.  In this course, you will learn:

•       Why team building is important

•       The five keys to effective teams

•       How to use personality assessment tools to better understand yourself and others

•       How to use activities to improve team dynamics

•       How to develop trust in each other

•       How to use conflict in a productive manner

Creativity and Innovation in the Workplace – Some people will say they aren’t “creative.”  That may be true relative to a sculptor or a songwriter but it is not true in the workplace.  You work environment, organization set up, work flows and processes can all be designed to maximize creativity and innovation.  Yes you can learn to be more creative.  In this course, you will learn:

•       The ten barriers to creative thinking

•       The five keys to idea creation

•       Different tools and techniques that help to jolt you out of conventional thinking

•       Exercises to illustrate how changing patterns helps to create new ideas to solve existing problems

Process Improvement - Tools & Techniques – Becoming more efficient and effective as an organization is dependent on continually improving your processes.  In this course, you will learn:

•       How to determine the need for process improvement

•       Understanding of linkage between process improvement and organizational goals & strategies

•       Understanding of general concepts and strategies for process improvement

•       How to define high level business processes and break them down into sub-processes

•       Selecting processes for improvement initiatives

•       Analytical tools used in process improvement projects and what types work well in different situations

•       The importance of teams in process improvement

•       The types of obstacles that hinder effective process improvement

Managing Change For Long Term Results – In today’s environment, the only constant is change.  The organizations that learn how to effectively deal with change and can turn it into a competitive advantage will be better equipped to succeed in the long run.  In this course, you will learn:

•       How to define change management

•       Learn why change management important

•       Gain an understanding of the “change curve”

•       How to explain different change management models

•       Understand the import of the culture effect on change

•       Understand individual motivators and how that affects change

•       How effective communication is the key to everything

•       Different tools & techniques for driving change

Creating and Sustaining a Competitive Advantage – No organization can succeed today by trying to be all things to all people. In order to be a market leader, it must find the unique value that it alone can deliver to a chosen market. In this course, you will learn:

•       What is a competitive advantage?

•       Why companies struggle to find one

•       Numerous case study illustrations

•       Different types of competitive advantages with examples

•       How to do a diagnostic review of your business

•       How to develop action plans to create or sustain your competitive advantage